Who we are
dancestoredirect.co.uk is the online trading name of Clarkston Caramel. T/A Swanson Sports in our physical store in Clarkston, Glasgow.
Company no SC451725
VAT No 168 6352 77
Registered Address:
5 Fereneze Ave
Clarkston
G76 7RU
Delivery
Upon reciept of your order, taking into
account any special instructions, we will process your order that day.
If your order is placed before 3pm, we will ship out same day.
Next day delivery orders must be placed before 12pm
Standard Delivery – 2-5 Days
Returns Policy
You have the right to cancel at any time from the moment you place your online order, and up to 14 days from the day you receive your goods.
For us to issue you a refund or exchange the product you were sent must be unused (apart from acceptable unpackaging to try on if clothing or footwear) The product should be returned to us in all original packaging. Please contact us as soon as possible to discuss any issues with your order.
Returns Policy
If for whatever reason you have returned your item and all is in good order, or if we have not had stock of your item and you would like a refund, we process these quickly but can take up to 7 working days to process through to your account.
Privacy Policy
1. Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
After approval of your comment, your profile picture is visible to the public in the context of your comment.
2. Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Most of our images are from suppliers for our products. We do not hold ownership of said media, however, any imagery relating to our store or staff members are our own and we retain all rights to these images and may pursue legal action for their unlawful use.
3. Contact forms
We have on our contact page a contact form for purposes of sending us an enquiry. We do not store any of this data for any other use than to communicate with you.
4. Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
5. Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
6. Analytics
We use Google analytics to monitor site usage and visitor stats to our website.
If you would like to know more about how Google uses your visitor imformation, please refer to Google Analytics for further details.
7. Payments
We use online payment gateway method Stripe, to process your payment method.
More Information can be found at Stripes Policy pages of how they securely handle your data https://stripe.com/payment-terms/legal
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Mailing List
We use Mailchimp to build and maintain our mailing list service. Mailchimp is fully GDPR complient with up to date rules and regulations around the opt in options you have for us to use your data.
If you have any questions about mailchimp, please refer to their website for guidelines and approach to GDPR and handling of your data.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
If you sign up to our mailing list, we will use this data to send you monthly offers and promotions via e-mail. At any time, you retain the option to unsubscribe, either on our website or on one our emails.
For payments we send the data you enter to our payment gateway provider Stripe.